Health Services

Urgent Prescriptions

Urgent medications are short course treatments only for anti-infectives, acute pain medications, steroid treatments, or have received emergency services within the last 72 hours.

To process urgent prescriptions from on- or off-base providers:

  • Urgent requests will only be available at the pharmacy kiosks.

  • Pull an urgent medication ticket.

  • Once you have your ticket, please wait until your ticket number is called.

  • After activation, please wait until your ticket is called again to pick up your medication(s).

    • Urgent medication process will take 1-2 hours, start to finish.

  • If you are unable to wait, please use the kiosk again when you return and pull a pick-up ticket.

Contact Us


Get in line: 
210-292-9995 or


Monday, Tuesday, Thursday and Friday
7:00 a.m. to 5:00 p.m.

9:15 a.m. to 5:00 p.m.


Main WHASC Atrium
1100 Wilford Hall Loop,
JBSA-Lackland, TX 78236

Related Links

Manage Your Prescriptions

TRICARE Pharmacy Program

TRICARE Formulary Search Tool

Filling Prescriptions


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