Health Services

Prescription Refills

To request a prescription refill:

  • Call the automated refill system 210-292-9995 or 800-469-7170.

    • Please listen to the entire prompt for different JBSA pick-up locations.

    • When prompted for the prescription number, you can find that info on the label affixed to your medication vial.

  • Prescription refills will be ready for pick-up after 1 p.m., three duty days after request at your selected JBSA pick-up location.

Contact Us

Phone

Get in line: 
833-517-4408
Refills: 
210-292-9995 or
800-469-7170

Hours

Monday, Tuesday, Thursday and Friday
7:00 a.m. to 5:00 p.m.

Wednesday
9:15 a.m. to 5:00 p.m.

Location

Main WHASC Atrium
1100 Wilford Hall Loop,
JBSA-Lackland, TX 78236

Related Links

Manage Your Prescriptions

TRICARE Pharmacy Program

TRICARE Formulary Search Tool

Filling Prescriptions

Pre-Authorization

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