To request a prescription refill:
Call the automated refill system 210-292-9995 or 800-469-7170.
Please listen to the entire prompt for different JBSA pick-up locations.
When prompted for the prescription number, you can find that info on the label affixed to your medication vial.
Prescription refills will be ready for pick-up after 1 p.m., three duty days after request at your selected JBSA pick-up location.