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Health Services

Paper Prescriptions

To process paper prescriptions:

If you need to process paper prescriptions, please pull the appropriate ticket from the pharmacy kiosk.
Paper prescriptions will be ready in the same time as routine or urgent medications.
JBSA Pharmacies no longer accepts paper prescriptions for controlled substances. Please have your provider send them electronically:
- DOD JBSA LACKLAND PHARMACY: NCPDP 5912236, NPI 1063829414
- DOD JBSA GATEWAY BULVERDE PHARMACY: NCPDP 5923467, NPI 1184122749
- DOD RANDOLPH PHARMACY: NCPDP 5912337, NPI 1861800567

Get in line:
833-517-4408
Refills:
210-292-9995 or
800-469-7170

Monday, Tuesday, Thursday and Friday
7:00 a.m. to 5:00 p.m.

Wednesday
9:15 a.m. to 5:00 p.m.

Main WHASC Atrium
1100 Wilford Hall Loop,
JBSA-Lackland, TX 78236